November 2nd, 2022
Managing your Amazon Seller account can be a time-consuming practice, especially when you don’t spend the day at a desk. If you’re on the go or looking to streamline your routine, the Amazon Seller App is a no-brainer.
This app is the gift that keeps on giving, making third-party tools a thing of the past and notifications easy to access no matter where you are. If you haven’t already taken advantage of this almost effortless tool, it might be time to give it a whirl!
According to Amazon’s research, staying on top of reviews, requests, and questions is a common issue for sellers. Amazon holds the bar high, with a customer-first approach that runs on responsiveness, courtesy, and quick resolutions to buyer’s issues. In order to persevere in a sea of competition, sellers need to stay in the loop, 24/7.
The Modern Seller
In 2022, the typical business environment has changed. In many cases, cubicles have been replaced with work-from-home desks and the typical 9-5 might not be set in stone. People are branching out, changing with the times, and clocking their hours in many different ways. They are also more connected than ever, and the modern shopper expects instant gratification regarding their questions and concerns.
Many sellers turn to professional ecommerce solutions that free up their time and give them access to expert advice. Even so, every business owner should be able to access important details within their account and make changes to their processes. The Seller App can be used in conjunction with Amazon account management. Combining the two can pack a powerful punch!
What is the Amazon Seller App?
If you’re not already familiar, the Amazon Seller App is a free tool that allows Amazon sellers to manage their account on-the-go. That’s right, wherever you are you can view things like sales, inventory, and customer requests. This not only frees you up to work however and wherever you want, but it also keeps you in constant contact with your account. So where do you sign up?
To gain access to the Amazon Seller App, the first step is to visit the Amazon website and follow the instructions to join. Vendors can join by invitation only, but signing up is quick and easy for Sellers.
Once you’ve signed up, you’ll receive instant notifications so you can resolve issues that come up and prevent any disruptions from occurring. The app pretty much gives you access to all your information and listings from wherever you are.
Going on vacation or taking a business trip? No problem. With the Amazon Seller App, all your important information is right at your fingertips.
Staying in Contact
From hair care to electronics and beyond, business owners of all kinds rely on Amazon to sell their products and push their business forward. Amazon is a truly unique marketplace with unmatched opportunities for sellers - if they use the tools that are given to them. No one is going to check in and make sure your inventory is up-to-date and all your messages are responded to. But the resources are there, and the good news is, there are no hidden fees lurking under the surface!
To excel on Amazon, it’s crucial to stay on top of your account and check in regularly to avoid problems from arising. Keeping in contact is a must, and using the Amazon Seller App to stay on top of your information certainly simplifies the process. What kind of things can you check from the app? Let’s delve into the details.
- Analyze and Monitor Sales
Let’s be honest, while we want to help people and add value to their lives with our exceptional products, the numbers do matter. The Amazon Seller App allows sellers to track sales, analyze the numbers, and determine if any changes need to be made.
- Create New Product Listings
The Amazon Seller App is super easy to use because it’s organized almost exactly like your Seller Central account. To create a new product listing, go to the “Inventory” tab and select the option that says “Add a Product.”
On the product creation page, you can either select an existing product or select “Create a new listing.” Features like this make it clear that the Amazon Seller App is more than just a tool. It’s more of a mini-Amazon you can access from anywhere in the world. You can even submit titles and descriptions as well as edit images with the built-in Photo Studio.
- Research Products on Amazon
Staying in the know and monitoring your competition is an important part of being an Amazon seller, and can mean the difference between coasting and thriving. On the Amazon Seller app, you can access all the product research information you need to stay informed and make informed business decisions.
What exactly is product research? As many sellers know, on Seller Central, you can analyze ongoing trends and other related data. In order to select the best category and pricing (and stay competitive), you have to know what other sellers in your field are doing. Whether you do this on your own or enlist the pros to do their magic, market research is a big slice of the pie.
- Respond to Customers
We can’t stress this enough - staying on top of customer questions, concerns, and feedback is a huge part of being an Amazon seller! It’s almost impossible to get ahead without giving timely responses and gaining the trust of your customers.
On the Amazon Seller App, you get real-time notifications to keep you in the loop about issues that arise so you can quickly respond and resolve them. Even simply sending along a “we have received your message and will research the issue and get back to you shortly” is better than a delayed response.
Real human contact is the best way to address issues, and will add credibility to your brand. Never forget, problems can be a great way to demonstrate your customer service skills!
- Monitor Order Fulfillment
On the Amazon Seller App, you can sign up for notifications on every sale. Once you are signed up, you can track your order updates and status. From payment to delivery, and every step in between, the app makes it easy to keep tabs on operations and make any adjustments needed.
You can also keep track of customer questions and create a reply wherever you are. To access this feature, go to Seller Feedback Manager. If there is a delay or issue with the fulfillment process, you can quickly address the issue without having to return to the office.
- Manage Inventory
No matter how great your product is, if it’s not in stock, you’ll lose out on customers. The Amazon Seller app offers access to a wide range of inventory details. Sellers can review inventory analytics and monitor their stocks health. You can even request quantity changes, resupply stock, and track fulfillment to the warehouse.
If you could use some help managing your account, our Amazon experts are here to help! Our team is well versed in the intricacies of Amazon and will work with you to develop a plan to boost sales and get you noticed. Contact our full-service team at Awesome Dynamic for a free consultation and we'll walk you through the process.